Kym Cousins
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Showcasing your Personal Brand on LinkedIn – what is so scary about ‘putting yourself out there’?

Showcasing your Personal Brand on LinkedIn – what is so scary about ‘putting yourself out there’?

by kym | Oct 30, 2020 | Linkedin, sales coaching, Sales Techniques, selling skills

As soon as my local Supermarket puts the Halloween chocolates and candy out on display in October, I immediately know Halloween is coming up and it's time to buy supplies for the children who come knocking at my door on the evening of 31 October. Do I usually go...

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The Customer Experience.  How do YOUR customers feel when they work with you?

The Customer Experience.  How do YOUR customers feel when they work with you?

by kym | Oct 12, 2020 | sales coaching, selling skills

Nobody wants a negative experience when they buy something. Nobody wants to feel like they are an intrusion on the salesperson’s day when they make an enquiry. Nobody wants to feel like they’ve been taken advantage of and have been sold something they didn’t want or...

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I Hate Love Selling!  Why falling in love with selling will improve your business or life!

I Hate Love Selling! Why falling in love with selling will improve your business or life!

by kym | Jul 23, 2020 | sales coaching, Sales Techniques, selling skills

I would be a multi-millionaire if I had a dollar for every time, I heard someone say “I Hate Selling”! But in fact, it’s the very reason I started my Sales Coaching business in the first place. I’ve been a salesperson my whole life and started selling almond blossom...

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No-one’s buying right now – so you might as well stop selling!

No-one’s buying right now – so you might as well stop selling!

by kym | Jul 13, 2020 | lead generation, pipeline growth, prospecting, sales coaching, Sales Techniques, selling skills

Yes, that’s right – just give up!! What’s the point, no one is buying. Well, that got your attention – but … how wrong is this! You only have to watch the evening news to see that people are still heading out to spend money. Supermarket shelves empty, homewares stores...

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Who are you, and why should I care?

Who are you, and why should I care?

by kym | Jun 25, 2020 | lead generation, sales coaching, Sales Techniques

Essential questions to consider when engaging with a prospect first time. Whether it’s consciously, or unconsciously, these are the first questions in someone’s mind when you meet them for the first time. It’s part of our human psyche to wonder if the person in front...

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Selling in the ‘new world’ – 10 sales techniques that are working in 2020!

Selling in the ‘new world’ – 10 sales techniques that are working in 2020!

by kym | Jun 6, 2020 | lead generation, prospecting, Sales Techniques, selling skills

Selling techniques have evolved over time – no argument there. What worked 20 years’ ago, five years’ ago, or even as recently as last year, isn’t working anymore. So, the question is, what sales techniques ARE working now? The year is 2020. The year of the Rat (or...

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Why you need to ‘humanise’ your technology-based sales process.

Why you need to ‘humanise’ your technology-based sales process.

by kym | Jun 6, 2020 | pipeline growth, Sales Techniques, selling skills

There’s no doubt in my mind that to be successful at selling, you need to make human to human connections. I’ve always believed that. The thing is, how can you humanise your sales process when you’re not actually meeting your customers face to face, you’re not...

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How do you create and build a ‘Sales Success Culture’ when everyone is working remotely?

How do you create and build a ‘Sales Success Culture’ when everyone is working remotely?

by kym | May 6, 2020 | lead generation, pipeline growth, sales coaching, Sales Techniques, selling skills

What does a thriving sales culture look like, feel like, sound like, when your team is working remotely? Let’s firstly think about what a sales success culture is and how having that culture in your business contributes to successful outcomes. A sales success culture...

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People Love to Buy, They Hate To Be Sold !

People Love to Buy, They Hate To Be Sold !

by kym | Sep 25, 2019 | lead generation, pipeline growth, prospecting, Sales Techniques

Salespeople have always been taught how to sell: Methodologies, Techniques “Closes”, Selling Systems Cold Calling Scripts, Open Questioning Presentations Skills, White boarding But all of this is useless if someone doesn’t want to buy or is afraid to buy, can’t make a...

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Who’s Afraid of Making Phone Calls?

Who’s Afraid of Making Phone Calls?

by kym | Sep 25, 2019 | lead generation, prospecting, sales coaching, Sales Techniques, selling skills

Your friend on Facebook has just ‘tagged’ your business in a post where someone has asked for a recommendation.  It’s a ‘hot lead’.  In the world of Social Selling – this is amazing! Now what do you do? Reply on the post and say “I’d love to help you”, and thank your...

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The Need Behind the Need

The Need Behind the Need

by kym | Sep 25, 2019 | prospecting, sales coaching, Sales Techniques, selling skills

Questioning skills are fundamental to a Salesperson’s success – we should all know that.  But what about the type of questions you should ask?  Yes, we know that ‘open’ questions are best.  They are questions which require more thought and provide more information...

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